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Accessibility statement

This accessibility statement applies to the NHS Standards Directory website for England (

We want as many people as possible to be able to use this website. For example, this means you should be able to: * change colours, contrast levels and fonts * zoom in up to 300% without the text spilling off the screen * navigate most of the website using just a keyboard * listen to most of the website using a screen reader * we have also made the website text as simple as possible to understand

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know from several accessibility reports that parts of this website are not fully accessible.

Usability issues

We have identified some issues that, although do not fail to meet Web Content Accessibility Guidelines (WCAG) 2.1, may prove challenging for users of the website. These include: * some heading levels in the homepage increase by more than one level at a time * some additional features within the filter section of the Current standards page may be beneficial for some blind users, such as the option to reset the filter options * the details component used in standard listing pages is problematic for VoiceOver users * the feedback link below the main menu does not include the destination as part of the hypertext when Window’s default colour inversion is used the search input is difficult to decipher for users with low vision * nested lists in some of our content pages can make reading slow and difficult to some screen readers * links to websites or software that we do not own or manage and so cannot guarantee their accessibility

We are actively working to address these issues as part of an ongoing programme to improve the accessibility of this website.

Other websites that the directory signposts to

Many of the links to standard documentation that we signpost use PDFs which are not fully accessible to screen reader software. Some of these PDFs are required to access the specification or implementation guidance for the standards.

If you're having problems using these PDFs, contact the standard owner for advice.

Feedback and contact information

We are always looking to improve the accessibility of this website. Contact if you have an accessibility query including: * issues with accessing information or using this website * an accessibility problem not listed on this statement * any positive feedback about this website's accessibility

Enforcement procedure

If you contact us with a complaint and you are not happy with our response, contact the Equality Advisory and Support Service (EASS). The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 on (the "accessibility regulations").

Technical information about this website's accessibility

We're committed to making this website accessible, in accordance with the accessibility regulations.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content that is not accessible is listed below together with an explanation and reference to the relevant WCAG section.

Search bar

The placeholder content on the search bar disappears when the user magnifies the page to 400%, losing one of the three examples of text provided. This fails the Web Content Accessibility Guidelines v2.1 (AA) standard guideline 1.4.10 Reflow.

Preparation of this accessibility statement

This statement was updated in August 2022.

This website was tested in June 2022 by the Digital Accessibility Centre (DAC), who performed an expert evaluation against all level A and AA success criteria of WCAG 2.1. Content was selected to make sure a good representation of different pages, templates and components were tested as well as key content and user journeys. At the end of September 2022, DAC will retest the issues raised in the June 2022 audit that we have now fixed. We will update this accessibility statement with any relevant changes following the retest. This website's accessibility will be reviewed on a regular basis.